Bend AI - Support & Help

Need Help? We're here to help you get the most out of your stretching routine. Find answers to common questions about Bend AI below or contact our team.

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Email Support

Get personalized help from our team

mallik.puranjan@gmail.com

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Restore Purchases

Lost your premium status? Use "Restore Purchases" in the app's Settings menu.

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Camera Issues

Not tracking poses? Check our camera positioning guide below.

Frequently Asked Questions

How do I start a stretch session?

Go to the Home screen and tap "Start Workout" or "Start Today's Plan." Position your phone so the camera can clearly see your full body (head to toe). Make sure your lighting is good and you have enough space.

Why isn't the app detecting my pose correctly?

Bend AI relies on seeing your body keypoints. Ensure:

How does the AI track my stretches?

The AI algorithm maps key joint positions on your body to create a skeleton overlay. It then compares your pose against the target stretch form. When you're holding the correct position, the countdown timer begins automatically. Voice coaching and haptic feedback let you know when you've nailed it.

What are the body zone filters?

You can filter stretches by the body area you want to target: Full Body, Hips, Back, Legs, and Shoulders. This makes it easy to focus on areas that need the most attention.

How do streaks and XP work?

Complete at least one stretch session per day to maintain your streak. Each session earns you XP, which helps you level up from Novice through Beginner, Intermediate, and beyond. Weekly challenges like "Daily Ritual" give you extra goals to hit.

Can I change the hold duration?

Yes! Go to Settings and adjust the "Hold Duration" to your preference. The default is 15 seconds per stretch, but you can increase or decrease it based on your comfort level.

Do I need an internet connection?

You need an internet connection to download the app and sync detailed analytics, but the core pose tracking and stretch sessions work offline using your device's processor.

What's included in Bend AI Premium?

Premium subscription unlocks:

Technical Support

The camera is lagging
Voice coaching or haptic feedback isn't working
How do I delete a stretch session?

Go to the "Progress" tab, find the specific session entry, swipe left on the entry, and tap Delete.

Contact Our Support Team

For personalized help with any issue:

Please include:


Bend AI Support Center
Stretch Smarter, Feel Better.
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